TEKWAVE IS COMING

TekWave is around the corner

 

Benefits

  • More reliable, easier to use Resident website and visitor entry portal
  • Simplified website user id and password login screen
  • Ability to receive text and email notifications when your visitor/vendors arrive
  • Ability to send your visitor/vendor an electronic pass(E-PASS) for quicker entry
  • Additional flexibility when selecting visitor/vendor status and length of stay
  • More efficient monitoring of visitor/vendors with edit, delete and deny capability
  • Ability to review visitor/vendors activity and history from 1 centralized screen
  • Dedicated automated visitor entry line when website access is not available
  • Ability to create a party/event list in the system eliminating paper list at the gate houses
  • Improved visitor/vendor validation process upon entering community
  • Ability to manage your profile, address/contact information, out of town messages, resident lists, and pets from 1 centralized screen
  • Website, dedicated message line and mobile app for visitor/vendor pre-visit entry process

Training Resources

  • Structured resident training classes at Horizon Center
  • Step by step instructions will be available for download on com
  • Training modules posted to sprucecreekgcc.com
  • Training video posted to sprucecreekgcc.com
  • Access to multiple Leland Administrators for assistance

Collectively, SCGCC HOA, COT Committee, Leland Management along with valuable feedback from our Gate Team, many hours have been spent over the last 2 years researching, reviewing and interviewing several vendors. The result has been the decision to go with the most efficient and cost effective vendor for this service, TEKWAVE Solutions. As with any operational change this process will require the support and commitment of all residents and Leland Team members working together for a smooth and positive transition.